Support
Last updated October 2026
Write to us
Email [email protected]. A person reads every message. Tell us what you were doing, what you expected and what happened; a link to the design helps.
Using Renderball with your own AI
The Renderball plugin lets Claude make a design on Renderball and open it in the editor. Setup and the commands are on Renderball for coding agents, Renderball for Claude and Renderball for ChatGPT. The first time your AI connects, it asks you to sign in with your Renderball account in the browser; there is no key to paste.
Your account and your data
Your plan, AI credits and invoices are on the Billing page. How we handle your data is in our privacy policy; the rules of the service are in our terms. To report content that breaks them, write to [email protected].
Security
Found a security problem? Write to [email protected] with “Security” in the subject. Please give us a chance to fix it before telling others. Our machine-readable contact is at /.well-known/security.txt.