Terms of Service
Last updated June 2026
1. Agreement
These Terms of Service govern your access to and use of Renderball (the “Service”), an independently operated software service. Your purchase itself is made from our payment processor, which acts as the merchant of record and is the seller on your invoice (section 6). By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.
2. The service
Renderball generates on-brand design documents — presentation decks, graphics, and, where offered, animated video — from a brief you provide. You describe the document, review and approve a generated outline, and we build it into an editable document you can export (PDF, PNG, or MP4 where offered). Output quality depends on the inputs you provide and the nature of generative AI; we do not guarantee any specific result.
3. Accounts
You must provide accurate information and keep your account secure. You are responsible for activity under your account. You must be at least 18 years old, or the age of majority in your jurisdiction.
4. Acceptable use
You agree not to use the Service to create, upload, or distribute content that:
(a) infringes anyone’s intellectual property, publicity, or privacy rights; (b) uses a brand, logo, or trademark you are not authorized to use; (c) is unlawful, deceptive, defamatory, hateful, or harassing; (d) impersonates a person or organization; or (e) violates any applicable law. We may suspend or terminate accounts that violate this section and remove content in response to valid complaints.
5. Your content and brand assets
You retain ownership of the briefs, text, logos, images, and other materials you provide (“Your Content”) and of the documents you generate. You represent and warrant that you own or have the rights to use Your Content, including any brand assets you upload or that we extract from a website you submit.
You grant Renderball a limited license to host, process, and transmit Your Content solely to operate and provide the Service. You agree to indemnify Renderball against claims arising from Your Content or from your use of brand assets you were not authorized to use.
6. Payment
Renderball is usage-based. Editing an existing document is always free and is never metered; you are charged only when Renderball generates something for you, and only for the tokens that generation consumes. Your first 1,000,000 tokens are free. There is no subscription and nothing to cancel — if you stop generating, you stop being charged.
Payments are processed by our third-party payment processor, which acts as the merchant of record for your purchase: it sells the Service to you, issues your invoice, and collects and remits any applicable sales tax or VAT. Prices are shown before you pay and may change with notice.
7. Refunds
Refunds are handled under our Refund Policy.
8. Disclaimers
The Service is provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI-generated output may contain errors; you are responsible for reviewing any output before you publish or distribute it.
9. Limitation of liability
To the maximum extent permitted by law, Renderball will not be liable for indirect, incidental, special, or consequential damages, and our total liability for any claim will not exceed the amount you paid us in the 3 months before the claim arose.
10. Termination
You may stop using the Service at any time. We may suspend or terminate access for violations of these terms or to comply with the law.
11. Changes
We may update these terms from time to time. Material changes will be posted on this page with a new effective date; continued use after a change constitutes acceptance.
12. Contact
Questions about these terms: [email protected].